Using a Human Centered approach to enhance a life changing therapy
CONSOLE DESIGN:
Next Generation Retinal Laser Endoscopy
Human Centered Design Lead
A complete redesign of a flagship technology that has been utilized over 30 years. This design effort aimed to improve usability, reduce use errors, adapt to high throughput environments, and improve brand recognition in order to drive an increased market adoption in current and new markets.
Status Quo.
The current system has been on the market for over 20 years. Through contextual inquiry observed the challenges and work arounds users endured in order to make the technology adapt to their needs.
Redefined.
The system needed to be re-thought from the inside out, so we developed graphical schematics to facilitate a dialogue between a multi-disciplinary team and ensure that performance and usability were optimized for the use that we observed.
Evolved.
Concepts were developed to to provide specific features that facilitate the needs of sterile and non-sterile users in a all-in-one transportable cart system.
Developing from the inside out.
Organizing system architecture and understanding ergonomics
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Concept visualization to embody the various stakeholder and environmental needs. Form language cues driven by moderninzing current product portfolio
Organizing user needs to understand where the true pain points are in order to help the client understand which aspects a new console design can solve, and which aspect a strategic/ business driven change can solve.
Organizing user needs to understand where the true pain points are in order to help the client understand which aspects a new console design can solve, and which aspect a strategic/ business driven change can solve.
Evaluating prototypes via a Heuristic with internal usability experts
Retinal Laser Endoscopy System.
All-in-one console with a dual screen for Surgeon (driver) and co-pilot (nurse)
Touchpoints clearly indicated and optimized for each user
Organization and color breaks allow for a simple and clean design that facilitates a complicated procedure
Lightweight design and adjustable screens for easy transport and viewing angles
Co-pilot view places handle in a location that allows easy access to all touchpoints without interference
Testing the UI, UX, and Physical Product in context with a Single Prototype.
Transport Testing
Scale and fit within the environment
Set up and Prep
Set up and Prep
Organization and team collaboration
Communication
Surgery (testing the UI, UX, and ID all in one prototype)
Current Status
Console has moved into production with a contract manufacturer and is getting ready for human use trials